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Terms of Service

Welcome to Sweeping Duo! These Terms of Service govern your use of our website and the services provided through it. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our services.

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1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.

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2. Description of Services

Sweeping provides an online platform that allows consumers to book house cleaning services. We facilitate the scheduling, booking, and payment process for these services.
 

3. Payment

  • Payments can be made online or in-person.

  • Customers are responsible for making payment either before the appointment or immediately upon completion of the service.
     

4. Liability

  • Our liability is limited to the cost of the services provided.

  • Customers are responsible for preparing their houses for the cleaning appointment.

  • If a customer is not at home at the time of the service and has not provided instructions for accessing the premises, they are responsible for the cost of the services.
     

5. Pricing and Services

  • We aim to provide accurate information about pricing and services, but there may be typos and inadvertent errors.
     

6. Customer Responsibilities

  • Customers are responsible for treating our cleaning personnel with utmost respect and courtesy.

  • Customers are responsible for assisting with heavy furniture moving and preparing the premises prior to the cleaners' arrival.

  • If customers prefer cleaners to use their cleaning supplies, they should inform them immediately.

  • Customers with animals at home are responsible for ensuring that they are isolated for the duration of the service.
     

7. Refusal of Service

  • We reserve the right to refuse service to anyone.
     

8. Privacy

  • All customer information is transmitted securely and is not sold to third parties. It is solely used to provide quality service.
     

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact customer support.

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