Privacy Policy

At Sweeping Duo, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.

Information We Collect

When you visit our website or use our services, we may collect certain information, including:

Personal Information: such as your name, email address, phone number, and address, which you provide when booking a service or contacting us.
Payment Information: such as your credit card details, which are securely processed through our payment gateway.
Usage Information: such as your IP address, browser type, and device information, collected automatically when you interact with our website.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services, including scheduling appointments and processing payments.
To communicate with you about your bookings, inquiries, and special offers.
To personalize your experience and tailor our services to your preferences.
To analyze website usage and trends, and improve the functionality and performance of our website.

Disclosure of Information

We may share your information with third parties in the following circumstances:

With service providers: such as our payment processor and cleaning personnel, to facilitate the provision of our services.
With legal authorities: if required by law or in response to legal requests or investigations.
With your consent: if you authorize us to disclose your information for a specific purpose.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server configurations.

Your Choices

You have the following choices regarding your personal information:

You can access and update your personal information by logging into your account on our website.
You can opt-out of receiving promotional emails by following the instructions provided in the email.
You can request the deletion of your account and personal information by contacting us.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Thank you for choosing Sweeping Duo for all your cleaning needs!